Level Up Casino Cookies Policy
Level Up Casino uses cookies and similar technologies to help our website operate, remember your preferences and understand how visitors use our services. This Cookies Policy explains what these technologies are, the purposes they serve and the choices available to you when you visit or use Level Up Casino.
This policy applies to visitors and account holders in Australia. It should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the website after receiving information about cookies, you acknowledge the practices described here, subject to any choices or controls available through your browser or our cookie settings.
Understanding Cookies
Cookies are small text files placed on your computer, mobile device or other internet-enabled device when you visit a website. They allow the website to recognise your device and retain selected information between visits. Some cookies are stored only while your browser remains open, while others remain on your device for a defined period or until you delete them.
We may also use related technologies, such as pixels, tags, software development kits and local storage. These tools can perform functions similar to cookies, including recording interactions, maintaining security and measuring the effectiveness of website content.
Cookies do not normally contain information that directly identifies you by name. They may be associated with information connected to your device, browser, account activity or online behaviour. Where cookie information is combined with personal information, we handle it in accordance with our Privacy Policy.
Cookie Categories We Use
The technologies used on Level Up Casino can be grouped according to their purpose. A single cookie may support more than one function, and the precise cookies available may change as our website and services develop.
- Essential cookies support core website functions, account access, security and transaction processes.
- Performance cookies help us understand website use and identify technical or usability improvements.
- Functional cookies remember choices and settings so that the website can provide a more tailored experience.
- Marketing cookies help us and selected service providers measure advertising activity and present more relevant promotional content.
Cookies may also be classified as first-party or third-party cookies. First-party cookies are set by Level Up Casino or by a service operating on our behalf. Third-party cookies are set by an external provider whose technology may be used on parts of our website.
Cookies Needed for Core Services
Essential cookies are required for important features of Level Up Casino to function correctly. Without them, you may be unable to sign in, move between secure areas, use account features or complete certain activities. These cookies are generally used in response to actions taken by you or to provide a service you have requested.
Typical purposes include:
- Maintaining a secure session while you use your account.
- Supporting registration, sign-in and account verification processes.
- Protecting the website against fraudulent, abusive or suspicious activity.
- Remembering information needed to process selections or transactions.
- Balancing website traffic and maintaining reliable performance.
- Recording cookie preferences where a consent choice has been made.
Because these cookies support security and essential functionality, disabling them may prevent some or all of the website from working properly. They are not generally used to build a marketing profile about you.
Measuring Website Performance
Performance cookies provide information about how visitors use Level Up Casino. They may show which pages are visited, how users move through the website, whether particular features are used and whether an error has occurred. The information helps us assess reliability, improve navigation and identify areas that may need attention.
These cookies may collect information such as browser type, device category, approximate location, referral source, pages viewed and the duration of a visit. We aim to use this information in an aggregated or otherwise limited form where possible. Performance tools may also help us test changes to website design, content and functionality.
If you decline these cookies, the website can generally remain available, although we may have less information about technical issues and user experience. Choosing not to allow performance cookies does not necessarily remove all service-related communications or affect essential security controls.
Remembering Your Preferences
Functional cookies allow Level Up Casino to remember choices you make during a visit or across later visits. They help reduce the need to re-enter information and can make the website more convenient to use.
Depending on the available features, functional cookies may remember:
- Your preferred language, region or display settings.
- Selections made within website tools or promotional interfaces.
- Whether certain website messages have already been shown.
- Settings used to provide a consistent experience across pages.
Some functional features may be supplied by third-party providers acting on our behalf. If you remove or reject these cookies, selected preferences may not be retained and certain enhanced features may be unavailable. The basic ability to browse the website should not normally depend on every functional cookie being accepted.
Advertising and Promotional Tools
Marketing cookies may be used to understand the effectiveness of promotional campaigns and to help deliver advertising that is more relevant to your interests. They can record visits to Level Up Casino, interactions with promotional content and the source from which you reached the website.
These technologies may help us:
- Measure whether an advertisement or campaign led to a website visit.
- Limit the number of times a particular promotional message is displayed.
- Understand which content or offers receive attention.
- Build audience groups for campaign reporting or advertising delivery.
Marketing cookies may allow a provider to recognise your device across different websites or services. This can involve the processing of browsing information by that provider under its own privacy terms. Rejecting marketing cookies does not necessarily mean that you will see no advertising. It may instead result in less tailored promotional content.
Level Up Casino is intended for people aged 18 and over. Marketing activities should not be understood as changing our age requirements or replacing the responsibility of users and, where relevant, account holders to follow applicable restrictions.
Your Cookie Choices
You can manage cookies in several ways. Where a cookie preference tool is available on the website, you may use it to accept or reject categories that are not essential. Your choices may be stored in a preference cookie so that they do not need to be repeated on every visit.
You can also change cookie settings through your browser. Most browsers allow you to block cookies, delete existing cookies, receive a warning before a cookie is stored or permit cookies only from selected websites. Browser controls differ, so consult the help settings for the browser and device you use.
Deleting cookies may remove saved preferences, end active sessions or affect the way parts of the website operate. Blocking all cookies may prevent access to account features or other essential services. If you use more than one browser or device, settings may need to be applied separately.
Where a third-party provider offers its own opt-out mechanism, you may be able to manage that provider's technologies directly. Opting out through one provider does not necessarily control cookies set by other providers or change the cookies required for essential website functions.
External Service Providers
Level Up Casino may use third-party providers to support website hosting, security, analytics, payment-related functions, advertising measurement, customer experience tools or other operational services. These providers may place or access cookies and similar technologies when their services are integrated into the website.
Third-party technologies may collect information about your device, browser, website activity or interaction with a particular feature. The provider may process that information according to its own privacy notice and contractual arrangements with Level Up Casino. We seek to use providers and tools that are appropriate for the relevant business purpose, but the practices of an external provider are not fully controlled by this policy.
Some website pages may contain links to external websites or services. A visit to an external website is governed by that website's own terms and privacy information. We recommend reviewing those materials before accepting cookies or submitting information to another service.
Changes to This Policy
We may update this Cookies Policy when our website, technologies, business processes or legal and compliance expectations change. An updated version will be made available on the Level Up Casino website, together with a revised effective date where appropriate.
Changes may include the addition or removal of cookie categories, changes to service providers, adjustments to preference controls or clearer explanations of existing practices. The updated policy will apply from the date it is published unless a different date is stated.
Please review this page from time to time so that you remain informed about how cookies are used. If you have questions about this policy or wish to raise a privacy-related concern, please use the Level Up Casino contact page.
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